Frequently asked questions

Bookings are confirmed once you select an available slot and complete checkout. After that, you’ll receive an email confirmation with your session details, studio entry instructions, and optional add-ons (extra microphones, engineer time, or multi-camera capture if available).

Typical studio rental includes a treated room, a table setup, basic microphones (depending on the room), headphones, an audio interface, and simple routing. If you need an on-site engineer, advanced lighting, or video capture, those are usually offered as paid add-ons during booking.

If you cancel well ahead of your session, you can typically reschedule or receive a refund according to the conditions shown at checkout. Late cancellations may be partially refundable or credited. For the most accurate terms, refer to the policy displayed during booking for your specific time slot.

Rescheduling is usually possible when you request changes before the cut-off time listed in your booking confirmation. If your preferred time isn’t available, you can pick the nearest open slot. If add-ons were included, we’ll attempt to match them to the new time.

Studios are typically set up so you can record without bringing any gear. If you have a preferred mic, portable recorder, or laptop workflow, you’re welcome to bring it—just arrive early to patch in and test levels.

Video options depend on the room: some setups support fixed cameras, multi-angle capture, and simple lighting. If you’re producing a video podcast, confirm camera count, delivery format, and turnaround time before you arrive so your session stays on schedule.

Arriving 10–15 minutes early is recommended for check-in, mic placement, and level checks. If you’re bringing guests or custom gear, consider arriving earlier to keep your paid time focused on recording.

Longer sessions are often more cost-effective because setup is done once. If a bundle or off-peak rate is available, it will show during checkout. For recurring productions, contact support to discuss consistent scheduling.

Many studios provide step-free entry and accessible restrooms, but it depends on the location. If you need step-free access, elevator dimensions, or specific seating accommodations, contact support before booking so we can recommend the best-fit room.

Headphone monitoring is included in most rooms. Live streaming can work if you bring the right software (OBS, Riverside, etc.) and your session requirements fit the network conditions. For higher reliability, plan for a wired connection where available and test before you go live.

If you’re late, your session typically still ends at the scheduled time to protect the next booking. If there’s availability afterward, you may be able to extend in real time. Contact support as soon as possible so we can advise on options.

Credit and debit cards are the most common methods. If you need invoicing for a company purchase, reach out to support with your preferred dates and your billing details.